CISCO Meraki

September 2022

Welcome to the September newsletter

Running a small business is challenging in many ways, which often makes it difficult to prioritize customer service. However, good customer service is essential to building brand loyalty. In case you need incentive, we share the stats every business owner should know about the impact of good—and not-so-good—customer service.

Of course one of the first steps in building brand loyalty is getting to know your customers better. We explore all the ways you can have an ongoing conversation with your clientele. One of the tools we have today are QR codes, so we discuss many of the ways they can be helpful to your business.

And finally, loyalty programs can both reward your current customers and encourage new ones to return. We get into the reasons they help businesses grow and tools to start one of your own.

Get even more on the Meraki Go blog!

Blog Posts

8 Ways Your Small Business Can Use QR Codes

45% of U.S. shoppers used a marketing QR code in 2021 and that number only continues to grow. QR codes have come a long way since they were first developed in 1994 and they’ve become a powerful tool for businesses of all sizes.

Learn more →

Customer Service Stats Every Small Business Should Know

96% of consumers say customer service is important in their choice of loyalty to a brand. And true customer service includes every aspect of a person’s experience with your brand.

Learn More →

5 Ways to Get to Know Your Customers

One way to improve everything from your products to brand loyalty is to get to know your customers better. 64% of customers say they appreciate brands that ask for their opinions.

Learn more →

6 Reasons to Start a Loyalty Program for Your Small Business

Loyalty programs can both benefit long-time customers as well as encourage new ones to return. 71% of consumers say loyalty programs are a meaningful part of their brand relationships.

Learn more →

Store Owner Spotlight

Ohio’s Scaffidi Restaurant Group

After implementing Meraki Go, the Scaffidi Restaurant Group started using WiFi-powered POS terminals at their two locations. It not only improved their efficiency, according to Director Frankie DiCarlantonio, but also made it possible to launch a new loyalty program that increased their repeat business by 8%.

Inside their digital makeover →

Meraki Go’s Guest Insights can help you get to know your customers better, including when people visit your business and how often they return. You can use this information to develop and launch your own loyalty program.

Cisco Systems, Inc.
500 Terry A. Francois Blvd., San Francisco, CA 94158
Privacy Policy

How It Works →

Customer Stories →

Product Finder →

Buy Now →